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View Full Version : Dell Optiplex GX270 Thermal Error shutdown?



Berserker
02-19-2009, 09:36 AM
Occasionally and spontaneously will receive this error after my computer just *blinks* and shuts down.
The fan is loud.
Called Dell and they mentioned replace the fan or use a thermal compound along the heat sink area.

Call me an idiot but I have researched online for this problem ecountering many forums of other folks complaining about this problem and apparently for awhile Dell was replacing motherboards... Guess I missed the deadline after my purchase through Tiger Direct since this is a refurbished.
What can I say, I am a poor white guy (human) who doesn't receive any handouts.
Boo Hoo eh?

Does anyone have any real advice on what to do to resolve this problem? I need to keep this piece of shit alive for awhile.

Thanks

Whitey Ford
02-19-2009, 04:33 PM
well, actually replacing the fan might not be such a bad idea. I had issues with a 2.5 Ghz AMD comp which I had built for gaming purposes back when 2.5 Ghz was the fastest thing going. I took it in to get it bench tested and they told me it was running really, really hot. So I replaced the puny fan that came with the chipset with a much larger, better one and got a second fan to cool the case and....and...no more problems.
In fact, I still have that old thing and use it rarely. But I have never had any problems after that.

Clorox
02-19-2009, 04:51 PM
Occasionally and spontaneously will receive this error after my computer just *blinks* and shuts down.
The fan is loud.
Called Dell and they mentioned replace the fan or use a thermal compound along the heat sink area.

Call me an idiot but I have researched online for this problem ecountering many forums of other folks complaining about this problem and apparently for awhile Dell was replacing motherboards... Guess I missed the deadline after my purchase through Tiger Direct since this is a refurbished.
What can I say, I am a poor white guy (human) who doesn't receive any handouts.
Boo Hoo eh?

Does anyone have any real advice on what to do to resolve this problem? I need to keep this piece of shit alive for awhile.

Thanks

I have just a couple of simple suggestions before you do anything major:

1: Open your case and make sure there's not a build up of dust. A lot of dust can act as an insulator and won't let heat escape. Use canned air, or better yet, a small computer approved vaccuum to clean if needed.

2: Keep the case open while the computer is running. Visually make sure all fans are operational. No clicking, grinding, ect.

3. You can download a free utility that will tell you from your desktop what your temps are as opposed to looking in your BIOS. It can be found here:

http://www.almico.com/sfdownload.php

DO NOT change any of your settings (voltages for example) if you're not familiar with it.

103rapesAday
02-19-2009, 05:49 PM
Occasionally and spontaneously will receive this error after my computer just *blinks* and shuts down.
The fan is loud.
Called Dell and they mentioned replace the fan or use a thermal compound along the heat sink area.

Call me an idiot but I have researched online for this problem encountering many forums of other folks complaining about this problem and apparently for awhile Dell was replacing motherboards... Guess I missed the deadline after my purchase through Tiger Direct since this is a refurbished.
What can I say, I am a poor white guy (human) who doesn't receive any handouts.
Boo Hoo eh?

Does anyone have any real advice on what to do to resolve this problem? I need to keep this piece of shit alive for awhile.

Thanks

When you state "the fan is loud" is this more of it moving air and spinning or more of a grinding noise nature? Does your computer have filters where it intakes air (cleaning this might help), and do you and others smoke around the computer (you may have to remove the heatsink on your computer and soak it in alcohol to remove a tar build up on it? Though most oem built computers run warm they usually still engineer it enough where it shouldn't overheat enough to shutdown (most even disable parts of the bios to allow over clocking) but they have a tendency to use the lowest bid contractor's components to build it from so it can range from a cpu fan, chipset fan, or any of the case fan(s) unless something is either hindering the intake of air or the circulation of it. Last question, did you recently get a new computer desk and where the computer fits does could this maybe restrict the air flow for it?

Coonbatter
02-19-2009, 06:51 PM
What Dell told you are the real fixes. If the fan is noisy it is either out of balance or filters are plugged or blade is spinning on driveshaft or motor bearing is bad or fan motor is turning slowly or intermittently.

Redoing thermal transfer paste on processor is a real good idea as it will restore designed for heat transfer level.

Another you should do is check you AC voltage at plug you are using at wall or on power strip or backup output. If it is below 106 volts you are pulling too mcuh current from source outlet or your house may be experiencing an undervoltage condition. Check voltage at several outlets to double check and compare.

Good luck

Berserker
03-08-2009, 07:22 AM
Thanks for the information everyone.
I took the fans apart, cleaned them thoroughly and also the heat sink after making sure the fans worked.
It's quieter now without the super grinding jet engine blasting off roar it had.
I also laid the PC tower on it's side instead of standing it up.
No more crashes or thermal shutdowns.
Hopefully lasts until I can take further preventative measures.
Thanks again friends.

toupmihc
03-08-2009, 07:49 AM
Which fan, case fan or your cpu fan, cl and 103 are right, if you don't blow this out every 6 mo you are running the risk of overheating. First ,dell are tards, they use the most useless products on the market. Toothpaste used on a cpu had the same temp as the thermal compound. You cpu cooler is pretty cheap,grab a new one from newegg.

If this happens again try and write the error code so you can post it. This could aslo be your PSU.

Berserker
07-03-2009, 05:03 AM
So I called Dell and got a nigger, so I called Tiger direct and got a nigger... both didn't know shit from shinlola.
Called a local computer store and got someone who didn't speak english.
I basicallly just need to know the fans pin-set and what models work for this particular mother board/ computer and no one can answer.
Dell optiplex gx270 P4.
Can chimpout help?
I'm looking for after market fans that'll keep this beast silent.
Thanks

103rapesAday
07-03-2009, 05:52 AM
So I called Dell and got a nigger, so I called Tiger direct and got a nigger... both didn't know shit from shinlola.
Called a local computer store and got someone who didn't speak english.
I basicallly just need to know the fans pin-set and what models work for this particular mother board/ computer and know one can answer.
Dell optiplex gx270 P4.
Can chimpout help?
I'm looking for after market fans that'll keep this beast silent.
Thanks

p4 usually indicates socket 478, http://www.compuvest.com/Search.jsp?Search=D0079&advsite=shopping&dtm=20090702&sku=351004995-31 for about $9.99 to replace the cpu hs/fan assembly

Onizuka312
07-05-2009, 05:50 AM
Hmm, it may be your thermal paste being dried up or dust. My aunt had the same problem, when I took the computer apart I find that there is dust and buildup in the fan and surrounding hardware, so I blew the Dust out and applied more thermal paste to the heat sink and CPU put the heat sink back on and voila, worked perfectly. If it is the fan, then you will need to open your case turn on the computer and check to see if the fan is operating correctly.